Shipping & Returns
Once you order a SIMRASA product, we will send you a confirmation e-mail. We will ship out the product any time between 3-7 business days and try our best to make sure you get your SIMRASA as soon as possible. We promise we won't make you wait long for fabulous hair!
Return & Exchange Policy
We love and respect the products we make at SIMRASA, so we personally do every possible quality check and wrap our products carefully so that they reach you in their best condition. However, in case you notice any problem with the state of your SIMRASA product when it is delivered, contact us immediately and we will find a solution. We do not accept any product once it is opened or used.
Our products are exchangeable but not returnable. Exchanges are not valid after 24 hours of delivery.